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Privacy Policy

Last updated: 02/09/2025

 

At Hollie Berrie Flowers, we respect your privacy and are committed to protecting the personal information you share with us. This policy explains how we collect, use, and protect your data when you visit our website, place an order, or contact us.

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1. Information We Collect

We may collect the following types of information:

  • Personal details such as your name, email address, phone number, and delivery address when you place an order or complete our contact form.

  • Payment information (processed securely through our payment provider; we do not store card details).

  • Information you provide when subscribing to our mailing list.

  • Website usage data (such as cookies, analytics, and browsing behaviour).

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2. How We Use Your Information

We use your personal information to:

  • Process and deliver your orders.

  • Respond to your enquiries.

  • Send you updates, seasonal reminders, and exclusive offers if you choose to join our mailing list.

  • Improve our website and customer experience.

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3. Sharing Your Information

We will never sell or trade your personal information. We only share information when necessary to fulfil your order (e.g., with delivery partners or secure payment providers).

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4. Data Security

We take the security of your personal data seriously and use appropriate measures to keep it safe. While no online system is completely secure, we work to protect your information from loss, misuse, or unauthorised access.

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5. Your Rights

You have the right to:

  • Access the information we hold about you.

  • Request corrections to inaccurate information.

  • Unsubscribe from our mailing list at any time.

  • Request deletion of your personal data where applicable.

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6. Cookies & Analytics

Our website may use cookies and analytics tools to improve functionality and understand visitor behaviour. You can manage cookies through your browser settings.

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7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:
📧 debradoodle1971@gmail.com
📞 07789915704

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